Last updated August 17, 2026
These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Waldoo Inc. ("Waldoo," "Company," "we," "us," or "our"), concerning your access to and use of the Company's sites (including, but not limited to, waldoo.ai, www.waldoo.ai, bondoo.ai, and www.bondoo.ai), services, mobile applications, products, and content (collectively, the "Services"). By accessing or using the Services, you confirm that you have read, understood, and agreed to be bound by all of these Terms of Use.
IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions, policies, or documents that may be posted on the Services from time to time are hereby expressly incorporated by reference, including (without limitation) our Privacy Policy and, if applicable to you, our Guide Program Terms.
Changes to these Terms. We may modify these Terms of Use from time to time. For non-material changes, we will indicate the change by updating the "Last updated" date above. For material changes, we will provide notice before the change takes effect — by email to the address associated with your account, by prominent in-Service notice, or both — except where the change must take effect sooner to comply with applicable law or to address a security, fraud, or safety risk. Your continued use of the Services after the effective date of any change constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Services before the changes take effect.
You may use the Services only if: you are 18 years or older and capable of forming a binding contract with us, you are not otherwise barred from using the Services under applicable law, AND you are a resident of the United States or a United States territory. Persons under the age of 18 are not permitted to use or register for the Services.
The Services consist of personalized recommendation features (including AI-generated recommendations across media and entertainment categories such as television, movies, books, podcasts, and games), social features (including profiles, Circle functionality, ratings, reviews, and chat), and related features made available by Waldoo from time to time. The Services may include free and paid tiers, including paid premium subscriptions and paid Guide subscriptions, as described in the section titled "PAID PLANS AND AUTO-RENEWAL" below.
The Services are intended for use only by residents of the United States and United States territories. The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country other than the United States or United States territories. In addition, distribution or use is expressly prohibited where such distribution or use would be contrary to law or regulation or which would subject us to any legal or registration requirements within such jurisdiction or country.
The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).
The Services generate, display, and allow users to share recommendations across media and entertainment categories. These recommendations — whether generated by Waldoo's AI systems, sourced from other users, or surfaced by Guides — are informational and entertainment-oriented only. They are not professional, medical, psychological, legal, financial, or other expert advice. Recommendations are based on signals, ratings, preferences, and other inputs and are inherently subjective. Waldoo makes no warranty that any recommendation will be enjoyable, appropriate, accurate, complete, current, or suitable for any particular person. You are solely responsible for your choices about what content you consume, purchase, or recommend to others.
Where the Services include links or pointers to third-party platforms where content can be watched, read, listened to, or purchased (for example, streaming services, online bookstores, or podcast platforms), those third-party services are governed by their own terms and policies. We do not control and are not responsible for the availability, pricing, quality, or content of those third-party services.
What can be recommended. The Services catalog publicly available content, including work made for adult audiences. We don't catalog, and you may not recommend, content, creators, or organizations whose primary purpose is sexual gratification — including pornography in any form — or that exist solely to depict graphic violence or to promote or glorify violence. Where an item carries an official or industry rating, label, or tag (including a publisher's or platform's own explicit tag), we may rely on it in deciding whether the item belongs on the Services.
Free and paid plans. The Services include a free plan and one or more paid subscription plans (each, a "Paid Plan"). Features, limits, and pricing for each plan are described at the point of purchase and may be updated from time to time. By subscribing to a Paid Plan, you agree to the additional terms in this section.
Automatic renewal — please read carefully. PAID PLANS ARE SOLD ON AN AUTOMATICALLY RENEWING SUBSCRIPTION BASIS. WHEN YOU SUBSCRIBE TO A PAID PLAN, YOU AUTHORIZE WALDOO (OR ITS PAYMENT PROCESSOR, OR — FOR PURCHASES MADE THROUGH AN APP STORE — THE APP STORE) TO AUTOMATICALLY CHARGE YOUR PAYMENT METHOD ON A RECURRING BASIS AT THE THEN-CURRENT SUBSCRIPTION PRICE, PLUS APPLICABLE TAXES, AT THE BEGINNING OF EACH RENEWAL PERIOD, UNTIL YOU CANCEL. THE LENGTH OF EACH RENEWAL PERIOD (FOR EXAMPLE, MONTHLY OR ANNUAL) IS THE LENGTH YOU SELECTED AT SIGN-UP. YOU MAY CANCEL AT ANY TIME, AS DESCRIBED BELOW. UNLESS YOU CANCEL, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW INDEFINITELY.
How to cancel. You may cancel your Paid Plan at any time. If you purchased your subscription directly from Waldoo (for example, on our website), you can cancel through your account settings on the Services. We will process your cancellation promptly. If you purchased your subscription through an app store (for example, the Apple App Store or Google Play), you must cancel through that app store's subscription management settings; we are not able to cancel app-store-billed subscriptions on your behalf. Cancellation will take effect at the end of your then-current billing period, and you will retain access to Paid Plan features through the end of that period.
Free trials and promotional offers. From time to time, we may offer free trials or other promotional access to Paid Plans. Unless we tell you otherwise at the time of the offer, free trials and promotions automatically convert to a paid, automatically renewing subscription at the end of the trial or promotional period, and your payment method will be charged at the then-current subscription price (plus applicable taxes) unless you cancel before the trial or promotional period ends. Where required by applicable law, we will send you a reminder before the end of any free trial that will convert to a paid subscription longer than one month.
Price changes. We may change the price of a Paid Plan from time to time. If we increase the price of your subscription, we will give you advance notice by email (or, where applicable, through the app store) before the change takes effect. If you do not agree to the new price, you must cancel before the new price takes effect; if you do not cancel, you will be deemed to have accepted the new price.
Refunds. Except where required by applicable law, all payments are non-refundable, and we do not provide refunds or credits for partial subscription periods. If you cancel mid-period, you will not receive a refund for the unused portion. California residents may have additional refund rights under California law; please contact us at help@waldoo.ai if you believe you are entitled to a refund.
App store purchases. If you purchase a Paid Plan through an app store, the app store may have its own terms regarding billing, refunds, and cancellation. Those terms apply to your purchase in addition to these Terms; in case of a conflict regarding billing or refunds, the app store's terms control.
Guide subscriptions and credits. Guide credits may be included in certain Paid Plans and may also be available for purchase separately. Available guide credits can be allocated to one or more available Guides as noted within the app or website. Changes to guide subscriptions will be reflected at the end of the current subscription period. No pro-rata subscriptions or credit allocations are offered. Unallocated credits have no value. Guide credits and guide subscriptions are non-refundable, including upon cancellation or termination of your account.
Failure to pay. If your payment method is declined or we are otherwise unable to charge it, we may suspend or terminate your access to Paid Plan features. We may also retry the charge in accordance with applicable network rules and card-brand requirements.
Taxes. Subscription prices do not include taxes unless we state otherwise. You are responsible for any sales, use, value-added, or similar taxes assessed on your purchase. We will collect and remit such taxes where required by law.
Electronic acknowledgment. After you sign up for a Paid Plan, we will send you an acknowledgment by email or other means capable of being retained by you that includes a description of the subscription, the renewal terms, the amount you will be charged, and instructions for cancellation. Please retain this acknowledgment for your records.
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks"). Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world. The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use only. Except as set out in this section or elsewhere in our Terms of Use, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any purpose whatsoever, without our express prior written permission. Any breach of these Intellectual Property Rights will constitute a material breach of our Terms of Use and your right to use our Services will terminate immediately.
Please review this section, the "PROHIBITED ACTIVITIES" and the "RULES OF CONDUCT" sections carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.
What "Your Content" means. "Your Content" means any content you submit, post, upload, display, transmit, publish, distribute, or otherwise make available through the Services or by linking your account to a third-party account. This includes text, writings, video, audio, photographs, graphics, screen names, comments, reviews, ratings, advice, answers to questions, ideas/recommendations/choices that you save or share, and chat messages. Information you send to us directly (for example, support inquiries, ideas, feedback, or suggestions) is governed by the "FEEDBACK" section below.
You own Your Content. You retain all ownership rights in Your Content, and any intellectual property or other proprietary rights associated with Your Content. We do not claim ownership of Your Content.
License you grant to us. By making Your Content available through the Services, you grant Waldoo a worldwide, non-exclusive, royalty-free, fully paid-up, transferable, sublicensable license to host, store, cache, reproduce, modify (including for technical purposes such as transcoding or formatting), create derivative works of, publicly perform, publicly display, distribute, and otherwise use Your Content, in any media now known or later developed, in connection with operating, providing, promoting, and improving the Services. This license includes the right to use Your Content to:
This license continues for as long as Your Content is on the Services and, to the extent reasonably necessary, after removal (for example, for backup, legal compliance, or anti-abuse purposes). Where Your Content has been shared with other users (for example, with your Circle members), copies retained by those users are not within our control.
Use of your name and likeness. Where Your Content includes your name, username, profile photo, or voice (for example, a profile photo or a recorded review), the license above includes the right to use those elements as they appear in or with Your Content in connection with the Services. We will not use your name or likeness in third-party paid advertising outside the Services without your separate consent.
Your representations and warranties. By making Your Content available, you represent and warrant that:
You are responsible for Your Content. You are solely responsible for Your Content. We do not endorse Your Content and are not responsible for any opinions, recommendations, or advice in Your Content. You agree to reimburse and indemnify us as described in the "INDEMNIFICATION" section if Your Content (or your breach of your representations about Your Content) causes us loss.
Our right to moderate. We have no obligation to monitor Your Content, but we reserve the right (in our sole discretion) to review, refuse, restrict access to, remove, edit, re-categorize, or disable any of Your Content at any time, with or without notice, if we believe it violates these Terms, is otherwise harmful, or is reasonably objectionable. We may also suspend or terminate your account for violations and may report you to the authorities where appropriate.
Reporting and blocking. The Services include tools that let you report content you believe violates these Terms and block other users. We review the reports we receive and take action where we think it is appropriate. You can also reach us at help@waldoo.ai.
No use of Your Content or our Content for outside AI training. Your Content and our Content may not be used by any other person or entity to train, fine-tune, annotate, or otherwise develop or improve artificial intelligence or machine learning models, technologies, or systems, except (a) by Waldoo for the operation and improvement of the Services as described above, and (b) as expressly permitted in writing by Waldoo.
Separately from Your Content, you may from time to time send us questions, comments, suggestions, ideas, feedback, bug reports, feature requests, or similar information about the Services ("Feedback"). Feedback is voluntary. You agree that we may use, copy, modify, publish, and otherwise exploit Feedback for any lawful purpose, including improving the Services and developing new products and features, without any obligation to you (including no obligation of compensation, attribution, or confidentiality). To the extent any rights in Feedback may not be granted to us by license alone, you grant us a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable, and transferable license to use Feedback for any purpose. You are not required to provide Feedback, and we are not required to act on it.
We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately refer to the "DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA) NOTICE AND POLICY" section below.
By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Terms of Use; (4) you are not a minor in the jurisdiction in which you reside, and in any event you are at least 18 years old; (5) you will not access the Services through automated or non-human means, whether through a bot, script, or otherwise; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation. If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us (including, where applicable, through the Guide Program Terms).
As a user of the Services, you agree not to:
The mission of the Company ("Mission") is to enable more intentional choices that improve lives and advance humanity. To enable this, we are focused on building a positive, supportive and inclusive community, in part through these Rules of Conduct.
Authentic content. A big part of that is authenticity. The ratings, reviews, and recommendations people share here are what our AI learns from and what other users rely on, so being paid to say you like something distorts things for everyone — not just for the person reading it. If someone connected to an item offers you payment, free products, or anything else of value in exchange for rating it, reviewing it, recommending it, sharing it, or discussing it on the Services, you need to turn it down or keep that item off the Services. Disclosing the arrangement doesn't make it okay. Accepting something with no strings attached — a review copy, for example — is fine, as long as you disclose the connection wherever it's relevant. Same goes for AI. Use it to help you write if you want, but the opinion has to be yours, about something you actually experienced — and nothing posts under your name except you.
The Services may invite you to answer questions, chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast Your Content. Your Content may be viewable by other users of the Services and through third-party websites. As such, any Your Content you transmit may be treated as non-confidential and non-proprietary (other than your ownership rights as described in the "YOUR CONTENT" section). When you create or make available any of Your Content, you thereby represent and warrant that:
Any use of the Services in violation of the foregoing violates these Terms of Use and may result in, among other things, termination or suspension of your rights to use the Services.
We maintain a zero-tolerance policy for child sexual abuse material (CSAM) and any content that sexually exploits minors. Accounts found in violation will be terminated. When we become aware of such content, we report it to the National Center for Missing & Exploited Children (NCMEC) and cooperate with law enforcement.
We may provide you areas on the Services to leave reviews, including but not limited to reviews, ratings, pros, cons and advice ("Reviews"). Reviews are part of Your Content, and as such must comply with our Terms of Use and the "RULES OF CONDUCT" section above. As explained there, you can't be paid to post a Review, and a Review — like everything else you post — must not be sexually explicit, sexualize another person, or encourage, promote, or glorify violence, suicide, self-harm, or disordered eating. Furthermore:
We may accept, reject, or remove Reviews in our sole discretion. We have absolutely no obligation to screen Reviews or to delete Reviews, even if anyone considers Reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any Review or for any claims, liabilities, or losses resulting from any Review. Reviews are part of Your Content, and the license you grant us in the "YOUR CONTENT" section applies to Reviews.
Public profiles. WHEN YOU REGISTER FOR THE SERVICES, WE CREATE A PUBLICLY AVAILABLE PROFILE FOR YOU. INFORMATION ON YOUR PROFILE SHOULD BE CONSIDERED FULLY PUBLIC AND MAY BE VISIBLE TO ANYONE, INCLUDING PEOPLE WHO ARE NOT USERS OF THE SERVICES. DO NOT REGISTER FOR THE SERVICES IF YOU DO NOT WANT US TO CREATE A PUBLIC PROFILE FOR YOU.
Publicly visible activity. As part of the Services, we may also provide publicly visible activity information. Such publicly visible activity information may display various activities taken by you, including but not limited to: your comments, your accomplishments, your ratings, your reviews, your actions (for example, saving, watching or skipping ideas/recommendations/choices), and your quiz/question/answer starts or completions.
Circle and sharing. We may also provide the opportunity for you to enable detailed sharing functionality with one or more individuals or users of the Services (your "Circle," and each such individual a "Circle member"). You should exercise caution in deciding with whom to enable sharing functionality. Once you have set up sharing with a Circle member or group of Circle members, at least the following should be considered fully visible to your Circle members:
Once shared with a Circle member, copies of shared content retained by that Circle member (including screenshots or other off-Service copies) are not within our control.
If you access the Services via the App, then we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on wireless electronic devices owned or controlled by you, and to access and use the App on such devices strictly in accordance with the terms and conditions of this mobile application license contained in these Terms of Use. You shall not: (1) except as permitted by applicable law, decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the App; (2) make any modification, adaptation, improvement, enhancement, translation, or derivative work from the App; (3) violate any applicable laws, rules, or regulations in connection with your access or use of the App; (4) remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) posted by us or the licensors of the App; (5) use the App for any revenue-generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended (except as expressly permitted by the Services, including, where applicable, through the Guide Program Terms); (6) make the App available over a network or other environment permitting access or use by multiple devices or users at the same time; (7) use the App for creating a product, service, or software that is, directly or indirectly, competitive with or in any way a substitute for the App; (8) use the App to send automated queries to any website or to send any unsolicited commercial email; or (9) use any proprietary information or any of our interfaces or our other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with the App.
The following terms apply when you use the App obtained from either the Apple Store or Google Play (each an "App Distributor") to access the Services: (1) the license granted to you for our App is limited to a non-transferable license to use the application on a device that utilizes the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor's terms of service; (2) we are responsible for providing any maintenance and support services with respect to the App as specified in the terms and conditions of this mobile application license contained in these Terms of Use or as otherwise required under applicable law, and you acknowledge that each App Distributor has no obligation whatsoever to furnish any maintenance and support services with respect to the App; (3) in the event of any failure of the App to conform to any applicable warranty, you may notify the applicable App Distributor, and the App Distributor, in accordance with its terms and policies, may refund the purchase price, if any, paid for the App, and to the maximum extent permitted by applicable law, the App Distributor will have no other warranty obligation whatsoever with respect to the App; (4) you represent and warrant that (i) you are not located in a country that is subject to a US government embargo, or that has been designated by the US government as a "terrorist supporting" country and (ii) you are not listed on any US government list of prohibited or restricted parties; (5) you must comply with applicable third-party terms of agreement when using the App, e.g., if you have a VoIP application, then you must not be in violation of their wireless data service agreement when using the App; and (6) you acknowledge and agree that the App Distributors are third-party beneficiaries of the terms and conditions in this mobile application license contained in these Terms of Use, and that each App Distributor will have the right (and will be deemed to have accepted the right) to enforce the terms and conditions in this mobile application license contained in these Terms of Use against you as a third-party beneficiary thereof.
As part of the functionality of the Services, we may provide you with the ability to link your account with online accounts you have with third-party service providers (each such account, a "Third-Party Account") by either: (1) providing your Third-Party Account login information through the Services; or (2) allowing us to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account. You represent and warrant that you are entitled to disclose your Third-Party Account login information to us and/or grant us access to your Third-Party Account, without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account, and without obligating us to pay any fees or making us subject to any usage limitations imposed by the third-party service provider of the Third-Party Account. By granting us access to any Third-Party Accounts, you understand that (1) we may access, make available, and store (if applicable) any content that you have provided to and stored in your Third-Party Account (the "Social Network Content") so that it is available on and through the Services via your account, including without limitation any friend lists, and (2) we may submit to and receive from your Third-Party Account additional information to the extent you are notified when you link your account with the Third-Party Account. Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts may be available on and through your account on the Services. Please note that if a Third-Party Account or associated service becomes unavailable or our access to such Third-Party Account is terminated by the third-party service provider, then Social Network Content may no longer be available on and through the Services. You will have the ability to disable the connection between your account on the Services and your Third-Party Accounts at any time. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS. We make no effort to review any Social Network Content for any purpose, including but not limited to, for accuracy, legality, or non-infringement, and we are not responsible for any Social Network Content. You acknowledge and agree that we may access your email address book associated with a Third-Party Account and your contacts list stored on your mobile device or tablet computer solely for purposes of identifying and informing you of those contacts who have also registered to use the Services. You can deactivate the connection between the Services and your Third-Party Account by contacting us using the contact information below or through your account settings (if applicable). We will attempt to delete any information stored on our servers that was obtained through such Third-Party Account, except the username and profile picture that become associated with your account.
The Services may contain (or you may be sent via the Site or App) links to other websites or services ("Third-Party Services") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content"). The Services also use certain third-party APIs and services to provide functionality, including, where applicable, Google Maps Platform APIs (such as the Google Places API) to provide places- and location-related features. When you use Maps-related features, your use of those features is subject to Google's then-current Maps/Earth Additional Terms of Service and Google's Privacy Policy in addition to these Terms.
Third-Party Services and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Services accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Services or Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Services or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Services and access the Third-Party Services or use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms of Use no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Services or relating to any applications you use or install from the Services. Any purchases you make through Third-Party Services will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Services and you shall hold us blameless from any harm caused by your purchase of such products or services. Additionally, you shall hold us blameless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Services.
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of Your Content or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.
We care about data privacy and security. Please review our Privacy Policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use. Please be advised the Services are hosted in the United States. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Services, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States.
We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately notify our Designated Copyright Agent using the contact information provided below (a "Notification"). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to federal law you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by the Services infringes your copyright, you should consider first contacting an attorney.
All Notifications should meet the requirements of DMCA 17 U.S.C. § 512(c)(3) and include the following information: (1) A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (2) identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works on the Services are covered by the Notification, a representative list of such works on the Services; (3) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; (4) information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an email address at which the complaining party may be contacted; (5) a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (6) a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed upon.
If you believe your own copyrighted material has been removed from the Services as a result of a mistake or misidentification, you may submit a written counter notification to our Designated Copyright Agent using the contact information provided below (a "Counter Notification"). To be an effective Counter Notification under the DMCA, your Counter Notification must include substantially the following: (1) identification of the material that has been removed or disabled and the location at which the material appeared before it was removed or disabled; (2) a statement that you consent to the jurisdiction of the Federal District Court in which your address is located, or if your address is outside the United States, for any judicial district in which we are located; (3) a statement that you will accept service of process from the party that filed the Notification or the party's agent; (4) your name, address, and telephone number; (5) a statement under penalty of perjury that you have a good faith belief that the material in question was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled; and (6) your physical or electronic signature.
If you send us a valid, written Counter Notification meeting the requirements described above, we will restore your removed or disabled material, unless we first receive notice from the party filing the Notification informing us that such party has filed a court action to restrain you from engaging in infringing activity related to the material in question. Please note that if you materially misrepresent that the disabled or removed content was removed by mistake or misidentification, you may be liable for damages, including costs and attorney's fees. Filing a false Counter Notification constitutes perjury.
Preferred Method (DMCA Notice or Counter Notification form):
waldoo.ai/dmca-notice
The online form will collect the information required under 17 U.S.C. § 512(c)(3) (for Notifications) or 17 U.S.C. § 512(g) (for Counter Notifications). Using the form helps ensure your submission contains all required information and is processed more quickly.
Alternative Contact Method (responses will be significantly delayed):
Email: dmca@waldoo.ai
Waldoo Inc.
Attn: Copyright Agent
1968 S. Coast Hwy #4821
Laguna Beach CA 92651
These Terms of Use shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion. Changes to these Terms of Use are governed by the "Changes to these Terms" provision in the "AGREEMENT TO OUR TERMS OF USE" section above. We have no obligation to update any information on our Services. We also reserve the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Services, except as expressly set forth in the "PAID PLANS AND AUTO-RENEWAL" section above with respect to Paid Plans.
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.
These Terms of Use and your use of the Services are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
PLEASE READ THIS DISPUTE RESOLUTION SECTION CAREFULLY. IT REQUIRES THAT MOST DISPUTES BETWEEN YOU AND WALDOO BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION ADMINISTERED BY NATIONAL ARBITRATION AND MEDIATION ("NAM"), NOT IN A COURT BY A JUDGE OR JURY, AND IT WAIVES YOUR RIGHT TO PARTICIPATE IN CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDINGS. YOU HAVE THE RIGHT TO OPT OUT OF ARBITRATION AS DESCRIBED BELOW.
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms of Use (each a "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly excluded below) informally for at least sixty (60) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party. The notice must include the Party's name, account email (if any), a description of the Dispute, and the relief requested. You agree to send such notice to Waldoo at help@waldoo.ai with the subject line "Notice of Dispute." We will send any notice to you at the email address associated with your account.
If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below, and subject to your right to opt out as described below) will be finally and exclusively resolved through binding individual arbitration administered by National Arbitration and Mediation ("NAM") under its then-current Comprehensive Dispute Resolution Rules and Procedures, including, where applicable, NAM's Mass Filing Supplemental Dispute Resolution Rules and Procedures (collectively, the "NAM Rules"). The NAM Rules are available at www.namadr.com. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL.
Your arbitration fees and your share of arbitrator compensation shall be governed by the NAM Rules and, where applicable, limited by the NAM Rules applicable to consumer disputes. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable NAM Rules or applicable law, the seat of the arbitration will be Santa Clara County, California, and any in-person hearing will take place in Santa Clara County, California. The arbitrator (and not any federal, state, or local court) will have exclusive authority to resolve any dispute relating to the interpretation, applicability, unconscionability, arbitrability, enforceability, or formation of this arbitration agreement, except that the enforceability of the "Class Action Waiver" section below may be determined only by a court of competent jurisdiction and not by an arbitrator. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
If NAM is unavailable or unwilling to administer the arbitration in accordance with these Terms, Waldoo may, at its sole option, designate JAMS as the alternative arbitration administrator, in which case the arbitration will be conducted under JAMS' then-current consumer arbitration rules (available at www.jamsadr.com). If both NAM and JAMS are unavailable or unwilling to administer the arbitration in accordance with these Terms, the Parties will mutually select an alternative arbitration administrator; if they cannot agree, a court of competent jurisdiction in Santa Clara County, California may appoint an arbitrator.
If for any reason a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in Santa Clara County, California, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) is excluded from these Terms of Use.
In no event shall any Dispute brought by either Party related in any way to the Services be commenced more than the shorter of (i) one (1) year after the cause of action arose or (ii) the applicable statute of limitations. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable, and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
YOU AND WALDOO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, MULTIPLE PLAINTIFF, OR SIMILAR PROCEEDING ("CLASS ACTION"), UNLESS WALDOO PROVIDES ITS CONSENT TO CONSOLIDATE IN WRITING. THE PARTIES EXPRESSLY WAIVE ANY ABILITY TO MAINTAIN ANY CLASS ACTION IN ANY FORUM. IF THE CLAIM IS SUBJECT TO ARBITRATION, THE ARBITRATOR WILL NOT HAVE AUTHORITY TO COMBINE OR AGGREGATE SIMILAR CLAIMS OR CONDUCT ANY CLASS ACTION, NOR TO MAKE AN AWARD TO ANY PERSON OR ENTITY NOT A PARTY TO THE ARBITRATION. THE PARTIES UNDERSTAND THAT ANY RIGHT TO LITIGATE IN COURT, TO HAVE A JUDGE OR JURY DECIDE THEIR CASE, OR TO BE A PARTY TO A CLASS OR REPRESENTATIVE ACTION, IS WAIVED, AND THAT ANY CLAIMS MUST BE DECIDED INDIVIDUALLY.
Any claim that all or part of this Class Action Waiver is unenforceable, unconscionable, void, or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator. If this Class Action Waiver is found to be unenforceable in a final, non-appealable judicial determination, then the entirety of the Binding Arbitration and Mass Arbitration provisions of this Dispute Resolution section will be null and void, and the Dispute will instead be resolved in the courts identified in the "Court Proceedings" subsection above. The remaining provisions of these Terms (including the Class Action Waiver itself, to the extent enforceable, the limitations period, and the carveouts from arbitration) will remain in full force and effect.
Notwithstanding any other provision of these Terms, claims for public injunctive relief (as defined under applicable law) may be brought in a court of competent jurisdiction in Santa Clara County, California, and are not subject to arbitration. Where a Dispute includes both a claim for public injunctive relief and other claims that are subject to arbitration, the claims that are subject to arbitration shall be arbitrated as provided in these Terms, and the claim for public injunctive relief shall be stayed pending the outcome of the arbitration unless the Parties agree otherwise or a court orders otherwise.
If, at any time, ten (10) or more individual demands for arbitration are filed against Waldoo by or with the assistance of the same or coordinated counsel (or counsel acting in concert), or that raise substantially similar claims, within a sixty (60) day period (collectively, a "Mass Filing"), the following procedures will apply, and the demands will be administered under NAM's Mass Filing Supplemental Dispute Resolution Rules and Procedures (or NAM's then-current equivalent rules for mass or coordinated filings):
You have the right to opt out of this Dispute Resolution section, including the agreement to arbitrate, the Class Action Waiver, and the Mass Arbitration Protocol. To opt out, you must submit the arbitration opt-out form available at waldoo.ai/arbitration-optout within thirty (30) days of (a) the effective date of these Terms (if you are an existing user at that time) or (b) the date you first register for or use the Services (if you register or first use the Services after the effective date of these Terms). The form must include your name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration. If the form is unavailable, you may opt out by sending the same information by U.S. mail to Waldoo Inc., Attn: Arbitration Opt-Out, 1968 S. Coast Hwy #4821, Laguna Beach CA 92651, postmarked within the same 30-day window. An opt-out received outside this window will not be effective, and you will be bound by this Dispute Resolution section. Opting out of arbitration will not affect any other provision of these Terms, and you will not be penalized in any way for opting out.
Notwithstanding the foregoing, the following Disputes are not subject to informal negotiations or binding arbitration: (a) any claim by Waldoo to enforce or protect, or concerning the validity of, Waldoo's intellectual property rights, or to address access to or use of the Services that is unauthorized or exceeds the authorization granted in these Terms; (b) any claim for public injunctive relief as described above; and (c) either Party's right to seek interim or provisional equitable relief in a court of competent jurisdiction in aid of arbitration (for example, a temporary restraining order or preliminary injunction to preserve the status quo pending the outcome of arbitration), which shall not be deemed a waiver of the right to arbitrate. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable, and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
Except as expressly provided in the Class Action Waiver section above (which contains its own blow-up provision applicable only to the Binding Arbitration and Mass Arbitration provisions), if any other portion of this Dispute Resolution section is found to be illegal, unenforceable, or invalid, that portion will be severed, and the remaining portions of this Dispute Resolution section will remain in full force and effect.
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE GREATER OF (A) US$100 OR (B) THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE TWELVE (12) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) Your Content; (2) use of the Services; (3) breach of these Terms of Use; (4) any breach of your representations and warranties set forth in these Terms of Use; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
These Terms of Use and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. These Terms of Use operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms of Use or use of the Services. You agree that these Terms of Use will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use.
For questions about these Terms or the Services, please contact us by email at help@waldoo.ai.